Workshop Terms & Conditions

Our commitment:

You can book with full confidence going forward. Should any workshops have to be postponed due to a change in government guidelines; attendees will be notified well in advance and allowed to move their booking. Hand-sanitizer will be provided.

All classwork and materials will be prepared with a designated workstation for you. You will be expected to take your boards home the day of the class. Boards left behind will be disposed of.

If you would like to pick the boards up at a later date, please make arrangements with the instructor. If you would like your boards trimmed or shipped the attendee will agree to pay the additional fees.

We will continue to review and reserve the right to reschedule any sessions – in line with best advice from Health Advisors. Please visit the Education & Seminars page for information on scheduled Seminars.

Your commitment:

You are encouraged to wear a facemask while on our premises. Please only come on the premises if you are not at risk to others. Please do not visit if you have symptoms or feel unwell.

Terms & Conditions for Class Registration

Please take the time to read through our Terms & Conditions before signing up for a class. Your registration is a digital booking; you will not receive a voucher by mail. If you are booking for someone else as a gift, please let us know when ordering.

All workshops are non-refundable. However, in the case of student cancellation, Firenzecolor® may honor a store credit. Firenzecolor® is not responsible for fees or other accommodation booking costs if a cancellation occurs. Students may reschedule their bookings up to three business days before the class start date. If you are unable to attend the workshop, we will do our best to accommodate changes with at least 14 days’ notice via email at info@firenzecolor.com.

Punctuality is important. Our classes start promptly, and therefore we request that you arrive 15 minutes early to the Seminar area before the start of your session. This will give you time to get comfortable and meet your new friends. If you anticipate being late, please let us know as soon as possible. Much time, planning, and cost are involved in preparing each workshop. A “No Show” will forfeit all rights to reimbursement or rescheduling.

This policy was last modified on Sep. 30, 2024